1Introduction & Scope of Privacy Policy
This Privacy Policy is published by BOS69, an online casino gaming platform operating under the domain bos69.win. This document clearly and transparently explains how we handle the personal information of every member who registers and uses our services.
BOS69 respects your right to privacy and is committed to ensuring that every piece of information you share with us is handled responsibly, stored securely, and used only for lawful and transparent purposes. We operate in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By registering, accessing, or continuing to use the BOS69 platform, you are deemed to have read, understood, and fully agreed to this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request account deletion.
Note: This Privacy Policy may be updated from time to time. The latest version will always be available on this page. The most recent update date will be displayed at the top of this document.
2Personal Information We Collect
BOS69 collects your personal information through several channels as you use our platform. We only collect information that is genuinely necessary to provide a safe, quality service that complies with applicable laws.
2.1 Information You Provide Directly
- Full name as shown on official identification documents
- MyKad number or passport for international members
- Active email address for account verification and communications
- Mobile phone number registered in Malaysia
- Date of birth for age verification (18 years and above)
- Bank account details including account number and bank name
- KYC supporting documents such as recent bank statements or utility bills
2.2 Information Collected Automatically
- IP address of the device used to access the platform
- Web browser type and version, and operating system
- Game session data including login times, wagering, and game results
- Deposit and withdrawal transaction history
- Website usage data via cookies and similar technologies
- Mobile device information if using the bos69 mobile app
| Type of Information | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | KYC verification, fraud prevention | For the duration of active account + 7 years |
| Contact Information | Communication, notifications, support | For the duration of active account |
| Financial Data | Payment processing, auditing | 7 years (legal requirement) |
| Usage Data | Platform improvements, security | 2 years |
| Technical Data | Security, fraud detection | 12 months |
3How We Use Your Information
BOS69 uses your personal information only for lawful, transparent purposes directly related to delivering our platform services. The following is a full list of the purposes for which your data is used:
3.1 Account Management & Verification
Your information is used to create and manage your bos69 account, carry out identity verification (KYC), confirm age eligibility, and ensure you are the legitimate account owner. This forms the foundation of the platform's overall security.
3.2 Financial Transaction Processing
Your financial data is used to process deposits and withdrawals quickly and securely, verify bank account ownership, detect suspicious transaction activity, and comply with financial reporting requirements set by the relevant authorities.
3.3 Security & Fraud Prevention
BOS69 uses technical and usage data to monitor suspicious activity, detect multi-account usage attempts, prevent money laundering, and keep the platform free from any form of fraud or manipulation.
3.4 Communications & Promotions
With your consent, BOS69 will use your email address and phone number to send transaction notifications, promotional information and exclusive offers, platform updates, and customer support-related communications. You may opt out of promotional communications at any time via your account settings.
Important: BOS69 will not use your data for third-party marketing, will not sell your personal information, and will not share your data except in circumstances clearly stated in this Privacy Policy.
4Sharing Information with Third Parties
BOS69 does not sell, rent, or disclose your personal information to external parties for marketing purposes. However, there are specific situations where we need to share your information with certain parties to ensure smooth platform operations and legal compliance.
4.1 Payment Service Providers
Required financial information will be shared with our payment service providers — including FPX processors, e-wallets, and banks — solely for the purpose of processing your deposit and withdrawal transactions. All such providers are bound by strict data confidentiality agreements.
4.2 Authorities & Legal Requirements
BOS69 may be required to disclose your information to government authorities, law enforcement bodies, or courts if mandated to do so by Malaysian law or a valid court order. Any such disclosure will be handled carefully and only to the extent strictly required.
4.3 Technology & Infrastructure Providers
Technical service providers such as cloud servers, cybersecurity platforms, and gaming software providers may have limited access to data required to support platform operations. All such parties are bound by strict data protection agreements and are not permitted to use your data beyond the defined scope of their services.
Any data sharing with third parties is carried out on a minimum necessity basis — only information that is strictly required is shared, and only for the duration that it is needed.
5Cookies & Tracking Technologies
BOS69 uses cookies and similar tracking technologies to enhance the user experience on our platform, maintain login session security, and understand usage patterns for continuous improvement.
5.1 Types of Cookies We Use
- Session Cookies: Required to maintain your login session while using the platform. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saves your personal settings such as preferred language and display preferences. Persists for 30 days.
- Security Cookies: Used to detect suspicious login activity and protect your account from unauthorised access.
- Analytics Cookies: Collects anonymous usage statistics to help us understand how the platform is used and improve its performance.
5.2 Cookie Controls
You can manage and delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the BOS69 platform and you may be unable to log in or use certain features.
6Data Security & Protection Measures
BOS69 invests seriously in data security infrastructure to ensure every member's personal information is protected at all times. We employ multiple complementary layers of security to form a robust and integrated defence.
6.1 Data Encryption
All data transmitted between your browser and bos69 servers is encrypted using TLS 1.3 protocol with 256-bit SSL encryption — the highest security standard adopted by leading financial institutions worldwide. Data stored in our databases is also encrypted using the AES-256 encryption algorithm.
6.2 Access Controls
Access to member personal data within BOS69's internal systems is strictly limited to staff who require it to perform their duties. Every access is logged and audited on a regular basis. Our staff are also bound by legally enforceable confidentiality agreements.
6.3 Continuous Monitoring
The bos69 security system operates 24 hours a day, 7 days a week, monitoring for any suspicious activity or intrusion attempts. Any detected threats are addressed immediately by our technical security team.
While we take all reasonable precautions, no system in the world can guarantee 100% absolute security. You also play an important role by keeping your account password confidential.
7Your Rights as a Data Subject
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data that BOS69 fully respects and facilitates. The following are the rights you hold as a BOS69 member:
Access Rights
You have the right to request a copy of the personal information we hold about you at any time.
Right to Rectification
If your information is inaccurate or incomplete, you have the right to request an immediate correction.
Right to Erasure
You may request deletion of your personal data subject to applicable legal retention requirements.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Portability
You have the right to receive a copy of your data in a machine-readable format for portability purposes.
Right to Restrict Processing
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, please contact our support team via the bos69 platform live chat. We are committed to processing your request within 14 business days of receiving a complete request.
8Children's Privacy & Age Restriction
The bos69 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal information from children under the age of 18. If we discover that a child's information has been collected without proper age verification, we will take immediate action to delete that information and close the account in question.
If you believe your underage child has registered on the bos69 platform, please contact our support team immediately via live chat for prompt data deletion.
9Privacy Policy Changes
BOS69 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements, or platform service improvements.
You will be notified of any significant changes via in-platform notifications or your registered email. The "Updated" date at the top of this document will always reflect the most current and effective version of the Privacy Policy. Continued use of the bos69 platform after any changes constitutes acceptance of the updated terms.
We recommend you review this Privacy Policy page periodically to stay informed about how we protect your information.